Contact and Policies

 

Response Time:
I aim to respond to all emails within 48 hours of receiving them. If you haven’t heard from me within this time, please check your junk/spam folder for my reply.

 

Where I Am Based:
As a mobile therapist, I travel to the following areas:
Barkingside, Buckhurst Hill, Chigwell, Clayhall, Chingford, Debden, Gants Hill, Highams Park, Leytonstone, Loughton, Redbridge, South Woodford, Walthamstow, Wanstead, Woodford, Woodford Green.

 

Working Hours:
I am available Monday to Friday from 9:00 AM to 3:00 PM, with some availability on Saturdays.

 

Parking:
Please ensure parking is available near your property for easy access. If you live in a permit area, a parking permit will be required. I cannot proceed with the visit if parking is not conveniently available.

 

Gift Vouchers:
All gift vouchers are valid for 12 months from the date of issue. They are non-transferable and must be used by the individual they are issued to. Please ensure they are redeemed before the expiration date, as expired vouchers cannot be redeemed. Treatments are provided at the recipient’s home.

 

Cancellation Policy:
I have a 48-hour cancellation policy. Cancellations made less than 48 hours in advance will incur a 50% charge of the treatment cost. For cancellations within 24 hours, the full treatment cost is required unless you are unwell or in labour.
If you are unwell, please reschedule your appointment. In most cases, the cancellation policy is flexible, and I will reciprocate if the situation arises.